Conditions for Replacement:
- Return will only be initiated if the customer has received a product that is either incorrect or damaged.
- Please notify/claim/inform us via email within a maximum of 24 hours of delivery.
- Products/Items should be UNUSED.
- Products should be returned in their original packaging along with the original price tags, labels and invoices.
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
Condition for Refunds: - We will process the refund after receipt of the product by CL Educate Ltd or its business partner. A refund will be processed based on the mode of payment of the order.
- Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 10-15 working days and the refund will reflect in the next statement.
- Orders paid by net banking accounts will be credited back to bank account.
For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.
