As per BookHeaven revised “Shipping & Return” policy (effective 1st November 2024):
- Shipping charge on COD will be levied on all orders within India. A shipping charge of Rs. 55-65 will be applied to Cash on Delivery (COD) orders which are calculated during checkout.
- Free Shipping on All Prepaid Orders within India.
- For orders with foreign shipping, additional shipping charges will apply as necessary.
- All orders placed on our site are processed within 0-1 business days, with a maximum delivery time of 5-6 standard business days within India.
- No refunds will be processed after an item has been dispatched from our warehouse or delivered to your shipping address unless the item is defective or wrong item received.
- We deliver your items via our delivery partners: Bluedart, Delhivery, Ekart, Ecom, Xpressbees. If you experience a delay in receiving your order (more than 10 days), please contact us via WhatsApp Chat or email.
- For details on shipping charges outside India, please contact our Delhi office at the phone number listed on the website or email your query to support@bookheaven.in.
